FAQ

Default solution folder, feel free to edit or delete it.

I have purchased one of your products from JVZoo but have not received access to my download yet
You will find your download link inside your JVZoo portal located at: https://jvzoo.com/portal  You should have received a receipt JVZoo with your portal ...
Fri, 10 Oct, 2014 at 12:07 AM
How do I get a refund for my JVZoo purchase? (Updated)
We only offer refunds for situations where the product doesn't work, or doesn't do what we claim, and in either case, we need you to provide infor...
Fri, 5 Oct, 2018 at 2:29 AM
My theme keeps on deactivating
If your installed and activated theme suddenly deactivates and requires you to re-enter the activation information, do open a ticket with us and send us the...
Tue, 30 Jun, 2015 at 3:54 AM