FAQ

Default solution folder, feel free to edit or delete it.

I have purchased one of your products from JVZoo but have not received access to my download yet
You will find your download link inside your JVZoo portal located at: https://jvzoo.com/portal  You should have received a receipt JVZoo with your portal ...
Fri, 10 Oct, 2014 at 12:07 AM
How do I get a refund for my JVZoo purchase
We have a no questions asked refund policy - but only during the period advertised on our sales pages. So first of all you need to check the date of your p...
Mon, 9 Oct, 2017 at 10:33 AM
My theme keeps on deactivating
If your installed and activated theme suddenly deactivates and requires you to re-enter the activation information, do open a ticket with us and send us the...
Tue, 30 Jun, 2015 at 3:54 AM