We have a no questions asked refund policy - but only during the period advertised on our sales pages.
So first of all you need to check the date of your purchase and whether your are still within the refund period (usually 45 days).
Then send us a ticket telling us what product you want a refund for, plus the following details;
- Paypal transaction ID
- JVZoo transaction ID (AP-XXXXXXX)
- The Paypal email you used to purchase the product
- A copy of your receipt (showing the date of purchase)
And we will process your refund as soon as possible - no hard feelings - we will part as friends :)
However... please note that should you file a Paypal dispute you forfeit any claims to a refund and unfortunately you will be banned from purchasing any of our products in the future.